Nesrine Changuel
Agile & Design Thinking Coach
Edition
ACE! 2025
Topic: The Product Emotional Fit: Create Delightful Products that Stand Out
What makes a product not just good, but unforgettable? In this inspiring talk, Nesrine explores the power of delight in driving customer loyalty and setting your product apart from the competition. You’ll learn how to identify delight opportunities by understanding both functional and emotional motivators. Discover practical strategies to embed deep delight into your product’s features, creating memorable experiences that exceed expectations. Nesrine will also introduce the Delight Grid, a powerful tool to help you balance and prioritize delight within your product strategy. If you want to turn satisfied users into passionate advocates, this session is a must-watch!
Biography:
Nesrine is a passionate and experienced product coach, advisor, and professional speaker.
For over a decade she held senior product management roles at Google, Spotify, and Microsoft. Nesrine managed highly visible consumer products including Chrome, Meet, Spotify, and Skype.
Nesrine is also a speaker and lecturer who has addressed multiple product management topics at multiple events. Nesrine holds a Master's degree in electrical engineering and a PhD in media processing and Telecommunication.
Nesrine is based in Paris.